One of the more popular questions non-believers ask is, “Will God really send to hell people who have never heard about Jesus? What about the island never discovered, or the mentally disabled or the child?”
We must always balance the character of God with the word of God. He is a loving God who judges fairly and He only judges on the basis of revelation given.
Jesus said in Matthew 11:20-24, “Then He began to rebuke the cities in which most of His mighty works had been done, because they did not repent: “Woe to you, Chorazin! Woe to you, Bethsaida! For if the mighty works which were done in you had been done in Tyre and Sidon, they would have repented long ago in sackcloth and ashes. But I say to you, it will be more tolerable for Tyre and Sidon in the day of judgment than for you. And you, Capernaum, who are exalted to heaven, will be brought down to Hades; for if the mighty works which were done in you had been done in Sodom, it would have remained until this day. But I say to you that it shall be more tolerable for the land of Sodom in the day of judgment than for you.”
Jesus is saying they will be judged on a greater scale than the others because the witness they received was much greater.
In the case of the child or mentally challenged, God will only judge on their ability to understand, as for the islander, He will judge on the basis of what He provided as a witness to them.
Romans 1:18-20, ” For the wrath of God is revealed from heaven against all ungodliness and unrighteousness of men, who suppress the truth in unrighteousness, because what may be known of God is manifest in them, for God has shown it to them. For since the creation of the world His invisible attributes are clearly seen, being understood by the things that are made, even His eternal power and Godhead, so that they are without excuse,”
God is a God of love, wishing none to perish but gives all the opportunity to repent.
Father, help us to remember the great love You have for people and Your character traits whenever we question Your actions. In Jesus name, amen.